Terms & Conditions

Last Updated: 05/05/2026

Welcome to NEW TONE COSMETIC PRIVATE LIMITED (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website https://newtone.co.in and all products, services, content, and features offered through the website.

By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Company Information

NEW TONE COSMETIC PRIVATE LIMITED is engaged in the sale and distribution of beauty, skincare, haircare, fragrance, personal care, and cosmetic products across India through its online platform.

2. Eligibility

By using this website, you represent that:

• You are at least 18 years of age or accessing the website under the supervision of a parent or guardian.
• You possess the legal capacity to enter into binding agreements.
• The information provided by you is accurate and complete.

3. User Account

To access certain features of the website, users may be required to create an account.

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• Restricting unauthorized access to your account.
• All activities conducted through your account.

We reserve the right to suspend or terminate accounts found engaging in fraudulent, unlawful, or suspicious activities.

4. Products and Services

All products displayed on our website are subject to availability.

We reserve the right to:

• Modify or discontinue products without notice.
• Limit quantities purchased per customer.
• Refuse service or cancel orders at our discretion.

Product images are displayed for illustrative purposes only. Actual packaging, color, size, and appearance may vary slightly.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR).

While we strive to maintain accurate pricing information, errors may occasionally occur.

We reserve the right to:

• Correct pricing inaccuracies.
• Cancel orders placed with incorrect pricing.
• Modify prices without prior notice.

Applicable taxes and shipping charges may be added during checkout.

6. Order Acceptance

An order placed on our website constitutes an offer to purchase products.

Order confirmation does not guarantee acceptance.

We reserve the right to:

• Reject orders.
• Cancel orders due to stock unavailability.
• Cancel orders suspected of fraud.
• Request additional verification before processing.

If payment has already been received, refunds will be processed according to our Refund Policy.

7. Payment

We accept payments through multiple secure payment gateways and payment methods including:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Wallets
• Other approved payment solutions

Payment information is processed securely through third-party payment providers.

We do not store complete card or banking details on our servers.

8. Shipping and Delivery

We currently deliver products within India only.

Estimated delivery times are provided for convenience and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Operational disruptions

We shall not be liable for delays beyond our reasonable control.

9. Product Usage

Customers are advised to:

• Read product labels and instructions carefully.
• Conduct patch testing where applicable.
• Consult professionals if sensitive to ingredients.

Individual results may vary depending on skin type, hair type, allergies, and usage conditions.

The Company shall not be liable for adverse reactions resulting from misuse or failure to follow instructions.

10. Intellectual Property

All website content including:

• Logos
• Images
• Product descriptions
• Graphics
• Text
• Videos
• Designs
• Software

is the property of NEW TONE COSMETIC PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, distribution, or modification is strictly prohibited.

11. Prohibited Activities

Users shall not:

• Use the website for unlawful purposes.
• Submit false information.
• Attempt unauthorized access to systems.
• Upload harmful code or malware.
• Interfere with website operations.
• Engage in fraudulent transactions.

Violation may result in account suspension and legal action.

12. Third-Party Links

Our website may contain links to third-party websites.

We do not control or endorse third-party content and are not responsible for their privacy practices, products, or services.

Users access such websites at their own risk.

13. Limitation of Liability

To the maximum extent permitted by law, NEW TONE COSMETIC PRIVATE LIMITED shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential losses
• Loss of profits
• Data loss
• Business interruption

arising from the use or inability to use our website or products.

14. Indemnification

You agree to indemnify and hold harmless NEW TONE COSMETIC PRIVATE LIMITED from any claims, losses, damages, liabilities, and expenses arising from:

• Violation of these Terms.
• Misuse of the website.
• Violation of applicable laws.

15. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised date.

Continued use of the website constitutes acceptance of revised terms.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of competent courts in India.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact:

NEW TONE COSMETIC PRIVATE LIMITED

Website: https://newtone.co.in